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Specialist IT services for aged care & retirement communities

Network design, digital ecosystem management, and strategic IT consulting for retirement villages and aged care facilities across South East Queensland.

Specialist IT partner for retirement and aged care communities

Our Services

We deliver end-to-end technology solutions - from network infrastructure to digital strategy - tailored to organisations that need reliability, security, and expertise they can trust.

Network Design & Implementation

Enterprise-grade network architecture built around your needs. We specialise in Ubiquiti UniFi ecosystems and have deep experience with Cisco, Juniper, and other platforms. From initial design through to deployment and ongoing management - wired, wireless, and everything in between.

Digital Ecosystem Management

Your technology stack is an ecosystem, not a collection of disconnected tools. We manage the complete digital environment for our clients - cloud platforms, SaaS applications, identity management, backups, security, and the integrations that tie it all together.

Strategic Technology Planning

Technology decisions should serve your business goals, not the other way around. We provide strategic IT consulting and roadmapping - helping you invest wisely, avoid vendor lock-in, and build infrastructure that scales with your organisation.

Automation & System Integrations

We build automations and integrations that eliminate manual processes, reduce errors, and connect your systems. From workflow automation to API integrations and custom scripting - we make your technology work harder so your team doesn't have to.

Web Design, Development & Hosting

Modern, responsive websites and web applications - designed, built, and hosted by us. From marketing sites to internal tools and client portals, we handle the full lifecycle including domain management, SSL, and ongoing maintenance.

Security & Compliance

Security isn't an add-on - it's built into everything we do. We implement best-practice security across networks, endpoints, and cloud services, with particular attention to the compliance requirements of the aged care and healthcare sectors.

Specialist Focus: Retirement & Aged Care

We understand the unique technology challenges facing retirement villages, aged care facilities, and community care providers across South East Queensland. From resident WiFi and nurse call integrations to compliance and reporting systems - we speak your language.

Infrastructure That Performs

Our network team designs and deploys infrastructure that's built to last. We don't just install equipment - we architect solutions that account for growth, redundancy, and real-world usage patterns.

  • Ubiquiti UniFi specialist - switching, wireless, security gateways
  • Cisco and Juniper enterprise deployments
  • Structured cabling design and project management
  • Network monitoring, alerting, and performance optimisation
ResiTech team reviewing network infrastructure

Strategic Thinking, Practical Outcomes

Technology strategy isn't about chasing trends - it's about making smart decisions that align with your goals and budget. We work alongside leadership teams to plan, prioritise, and execute technology initiatives that deliver real value.

  • IT roadmapping and budget planning
  • Vendor evaluation and procurement support
  • Cloud strategy and migration planning
  • Business continuity and disaster recovery
Scott and Jane discussing technology strategy

Collaborative by Design

We work as an extension of your team - not a distant vendor. Our collaborative approach means we're across the detail, responsive when it matters, and always thinking about what's next for your organisation.

  • Dedicated account management
  • Regular technology reviews and reporting
  • Proactive monitoring and maintenance
  • Knowledge transfer and staff training
Jane and Daniel collaborating on a project

About ResiTech

ResiTech IT Services is a specialist IT consultancy based on the Gold Coast, Queensland. We partner with organisations - particularly in the retirement and aged care sector - to design, implement, and manage technology that genuinely supports their operations.

We're not a generic helpdesk. Our team brings deep expertise in network engineering, digital ecosystem management, and strategic IT planning. We take the time to understand how your organisation works before recommending solutions.

Whether it's a full network redesign, a cloud migration, automating manual processes, or building a custom web application - we bring the same level of care and technical rigour to every engagement.

South East QLD
Gold Coast & Brisbane
UniFi Certified
Ubiquiti specialists
End-to-End
Complete solutions
100% Australian
Locally owned & operated
Scott and Daniel working on network equipment

The Team

A small, focused team with deep expertise across network engineering, digital strategy, and technology operations.

Scott Sheppeard

Scott Sheppeard

Director

Network architecture and digital strategy specialist with 15+ years in IT

Daniel Wu

Daniel Wu

Network Engineer

Ubiquiti UniFi certified engineer specialising in enterprise wireless deployments

Jane Andrews

Jane Andrews

Operations Manager

Project coordination, client relations, and operational excellence

Contact Us

Ready to talk about your technology needs? We'd love to hear from you.

Location

Gold Coast, Queensland, Australia

Hours

Monday - Friday, 8am - 6pm AEST
Emergency support available after hours

Phone

0485 031 600